Privacy Policy

Created on 21 February, 2025 • 21 views • 3 minutes read

Last updated: [22th Feb 2025]


1. General Information

This Privacy Policy describes how FaithTech Solutions LLC, a company registered in Delaware, USA, as the operator of RocaLink.com (hereinafter "we," "our," or "RocaLink"), collects, uses, and protects the personal information of its users.

If you have any questions about this policy, you can contact us at:

📧 Email: legal@rocalink.com


Compliance with GDPR and CCPA

At RocaLink.com, we respect our users' privacy and comply with applicable data protection laws, including:

  1. General Data Protection Regulation (GDPR) of the European Union:
  2. We ensure that users have control over their personal data, including the option to access, correct, or delete their information.
  3. We only process data with a valid legal basis (consent, contract execution, legitimate interest, etc.).
  4. We do not retain data longer than necessary and apply appropriate security measures.
  5. California Consumer Privacy Act (CCPA):
  6. California residents have the right to know what data we collect, how we use it, and request the deletion of their information.
  7. We do not sell personal data to third parties.
  8. We provide mechanisms for users to exercise their privacy rights.

If you wish to exercise any of these rights, you can contact us at legal@rocalink.com.


2. Personal Data We Collect

2.1. Data Provided by the User

We collect information that users provide directly when interacting with our site, including:

  1. Account Data: Name, surname, email address, and password when registering on RocaLink.com.
  2. Billing and Payment Data: If you purchase a paid plan, we collect billing and payment information (processed through third parties such as Stripe and PayPal).
  3. Optional Profile Information: Profile picture, social links, and any other data entered voluntarily.
  4. Messages Sent to Our Support Team: When you contact us via our forms or email.

2.2. Data Collected Automatically

When you use RocaLink.com, we automatically collect certain data, including:

  1. Device and Browser Information: IP address, browser type, operating system.
  2. Cookies and Tracking Technologies: We use cookies to enhance user experience and for the affiliate system.
  3. Analytics Tools: We use Google Analytics, Facebook Pixel, TruConversion, and similar tools to measure and improve site performance.


3. Purpose of Data Processing

RocaLink.com uses the collected information for the following purposes:

3.1. Service Provision

  1. Enable account creation and management.
  2. Process payments through Stripe and PayPal.
  3. Provide technical support and respond to inquiries.

3.2. Marketing and Communications

  1. Email List: If you subscribe to our mailing list, we will send you news, promotions, and updates.
  2. Segmentation for Commercial Purposes: We use analytics tools to personalize content and advertisements.

Note: We do not share personal data with third parties outside of RocaLink. However, if you use our services, your information may be used internally for our marketing campaigns and service optimization.

3.3. Security and Legal Compliance

  1. Prevent fraud and protect data integrity.
  2. Comply with legal obligations.


4. Use of Cookies and Tracking Technologies

We use cookies to:

  1. Improve user experience and personalize content.
  2. Track users within our affiliate system.
  3. Obtain usage statistics through Google Analytics, Facebook Pixel, and other analytics tools.

You can configure or disable cookies in your browser settings.


5. Data Retention

Your data will be retained as long as:

  1. You have an active account on RocaLink.
  2. There is a mutual interest in maintaining the commercial relationship.
  3. It is necessary to comply with legal obligations and resolve disputes.

When the data is no longer needed, it will be securely deleted.


6. User Rights

As a user, you have the following rights over your personal data:

  1. Access: You can request information about the data we hold about you.
  2. Correction: If your data is incorrect, you can correct it.
  3. Deletion: You can request the deletion of your account and data.
  4. Objection: You can object to the use of your data for marketing purposes.
  5. Data Portability: You can request a structured copy of your personal data.

To exercise these rights, email us at legal@rocalink.com.


7. Payment Providers and Third Parties

To process payments, we work with Stripe and PayPal, who handle payment data securely.

If we integrate other payment providers in the future, they will be mentioned in this policy.


8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or with a notice on RocaLink.com.

We recommend reviewing this page periodically to stay informed about updates.


9. Contact

If you have any questions about this policy, contact us at:

📧 Email: legal@rocalink.com

🌎 Website: https://rocalink.com/contact